Privacy Policy

1. Introduction

Rapid Close Socal, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our real estate services.

Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Contact Information:
Rapid Close Socal, LLC
9000 W Sunset Blvd, Ste 1100
Los Angeles, CA 90069
Phone: (213) 258-1881

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and property address.
• Property Information: Details about your property including condition, mortgage status, and reason for selling.
• Technical Data: IP address, browser type, device information, pages visited, and time spent on our website.
• Communications: Records of communications with us via phone, email, or SMS/text messages.

3. How We Collect Your Information

We collect information through:

• Contact forms submitted on our website
• Phone calls to or from our business
• SMS/text message communications
• Email correspondence
• Cookies and tracking technologies on our website
• Third-party referral services

4. SMS / Text Messaging Policy

Opt-In: When you submit your phone number through our website contact form and agree to our terms, you expressly consent to receive text messages from Rapid Close Socal, LLC at the number provided.

Types of Messages: We may send you:

• Property evaluation updates and cash offer details
• Appointment reminders and confirmations
• Follow-up communications regarding your property inquiry
• Informational messages about our real estate services

Message Frequency: Message frequency varies based on your inquiry and interactions with us. You may receive multiple messages per week during active communication about your property.

Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

How to Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To opt back in, text START.

Help: For assistance, reply HELP to any of our text messages or contact us directly at (213) 258-1881.

No Sharing of SMS Opt-In Data: We do not sell, rent, or share your SMS opt-in information or phone number with any third parties for their own marketing purposes. Your consent to receive SMS messages will never be transferred or sold to third parties.

Supported Carriers: Carriers are not liable for delayed or undelivered messages. Service is available on most major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others.

5. How We Use Your Information

We use the information we collect to:

• Evaluate your property and prepare a fair cash offer
• Communicate with you about your property and our services
• Send SMS, email, or phone communications related to your inquiry
• Schedule property walkthroughs and appointments
• Complete real estate purchase transactions
• Improve our website and services
• Comply with applicable laws and legal obligations
• Prevent fraud and protect the security of our platform

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., title companies, escrow services, attorneys), under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, with notice provided to you.
• Protection of Rights: To protect the rights, property, and safety of our company, our clients, or others.

Important: We explicitly do not share your SMS opt-in data, phone number, or consent information with any third party for marketing purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how visitors use our site and improve our services.

You may instruct your browser to refuse all cookies or to notify you when a cookie is being sent. Some features of our website may not function properly without cookies enabled.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including:

• Secure data transmission using SSL/TLS encryption
• Access controls limiting who can access your personal data
• Regular security assessments of our systems and platforms

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

10. Your Rights — California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the personal data we have collected, used, shared, or sold about you in the past 12 months.
• Right to Delete: Request deletion of your personal data, subject to certain legal exceptions.
• Right to Opt-Out: Opt out of the sale of your personal data. Note: We do not sell personal data.
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your CCPA privacy rights.

To exercise your CCPA rights, contact us at (213) 258-1881 or visit our office at 9000 W Sunset Blvd, Ste 1100, Los Angeles, CA 90069.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 18, we will take immediate steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically. Your continued use of our website after any modifications constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Rapid Close Socal, LLC
9000 W Sunset Blvd, Ste 1100
Los Angeles, CA 90069
Phone: (213) 258-1881